Terms
The plain agreement between us.
Draft placeholder , This page is an unreviewed draft written for the prototype. It is not legal advice and must be replaced before launch.
What this is
Personal correspondence. You write a letter; one person reads it and writes back in their own words.
What this is not
Not therapy, counselling, medical advice or a crisis service. Nothing written here should replace professional care or emergency help.
Contributions
Contributions are pay-what-you-can. A letter contribution supports the care and time of the reply. Leaving a cup, without writing, supports the time and running costs behind Tell Me Over Coffee and helps keep it accessible.
10% of every completed contribution in both flows is reserved for SADAG, the South African Depression and Anxiety Group, tracked separately in USD and ZAR, after refunds and before processor fees. Contributions are not charitable donations and nothing here is tax deductible. A direct link on the transparency page sends you to the charity itself; money given that way is not processed or counted by Tell Me Over Coffee.
Payment runs through PayPal in USD, and through Yoco in ZAR for Visa and Mastercard debit or credit cards. Card details are entered on the provider's own secure pages and are never seen or stored by this site.
Refunds
If a reply is never sent, the contribution is refunded in full on request.
Age
Intended for adults. A minimum age requirement will be confirmed before launch.